Privacy Policy

PetClear Malaysia collects and uses customer information to operate the store, process orders, provide customer support, deliver products, prevent fraud, improve services, and conduct marketing where permitted.

Information we may collect includes name, email address, phone number, billing and shipping address, order details, payment status and payment method information, customer service communications, website usage data, marketing attribution data, cookies, pixels, UTM parameters, and affiliate referral information.

PetClear may share necessary information with service providers, including Shopify, payment providers, logistics partners, customer support tools, analytics providers, advertising platforms, affiliate tools, review tools, and other vendors required to operate the store.

Customers may contact PetClear Malaysia for support regarding their personal information, subject to applicable laws and verification requirements.